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How nexx777 Handles Your Personal Data

This page tells you exactly what data nexx777 collects when you open an account, make a deposit via DANA, OVO or GoPay, or browse the lobby — and how we protect it.

Account data protectedDANA, OVO, GoPay wallet details handled securelyCookie use disclosedData retention policy outlinedYour rights, clearly stated
nexx777 How nexx777 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

nexx777 applies a layered approach to account security and data handling — from how wallet data is stored to how long we keep records. Players in Yogyakarta and across Indonesia can check or update their stored details directly from the account settings page.

Encryption at Rest and in Transit

Account data, including wallet references for DANA, OVO and GoPay, is encrypted both when stored and when transmitted between your device and our servers.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Data Retention Period

We keep your account data for as long as your account is active and for a period after closure as required by applicable local law. After that window, personal data is deleted or anonymised.

Your Right to Access and Correct

You can request a summary of what we hold, ask us to correct inaccurate details, or ask us to delete data where permitted — all through the support channels listed on this page.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Live Chat

Open the chat widget inside your account dashboard to ask about your stored data, request corrections or flag a concern. Our team responds during service hours.

Email Support

Send a written data request to our support email address found in the account help section. Include your registered phone number so we can verify your identity quickly.

Account Help Centre

The Help Centre inside your account covers data access steps, cookie settings and how to update wallet details linked to DANA, OVO or GoPay.

Your Privacy Questions, Answered

These are the questions we hear most from account holders about how their data is handled, who can access it and what they can do about it.

We store a transaction reference tied to your wallet for verification and payment matching. We do not store your wallet PIN, password or full account credentials — those remain inside your own e-wallet app.

Only authorised team members who need it to process payments or resolve support requests can access your data. Third-party processors like our DANA and OVO payment partners see only what is needed to complete transactions.

Contact us via live chat or the support email listed in your account help section. Include your registered phone number so we can verify your identity before sending any account data summary.

Yes. You can submit a deletion request through support. We will remove personal data where local law permits. Some records may be retained for the period required by applicable regulation before deletion.

We use session cookies for login continuity and analytics cookies to see which parts of the lobby are used most. You can block or clear cookies in your browser settings; note that disabling session cookies may affect your login flow.

No. We do not sell or share your personal data with advertisers or marketing platforms. Data shared with payment processors — for DANA, OVO, GoPay transactions — is limited to what those providers need to complete your payment.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.